You could clear the error remotely too. Icon can be configured to send
an email when there is an error, then via ha one can access BSMS and
reset the sample changer.
Abil
> Ken, David, Josh and all,
> Thanks for your insights. I too have seen the increased sensitivity
> of the red bar. However, I am pretty sure this is not the cause of
> the "System not Ready” error. The error message is not the same and I
> have witnessed the changer turn red with the communication error.
> will test this tomorrow to see how Icon behaves after the bar is
> tripped but I do not think this is the same issue.
>
> BTW, you should be able to clear the SampleCase but pushing down the
> Emergency Stop button and then pulling it out.
>
> Perry,
>
>> On Apr 16, 2024, at 5:22 PM, Kenneth Sharp-Knott via groups.io wrote:
>>
>> Hi Perry,
>>
>> I'm not sure if it's the exact same error, but I can tell you that I
>> experienced something very similar after upgrading to TS3.7.0.
>> Fortunately, i have an older AVII that also has a SampleCase (that
>> cannot be upgraded) so I was able to do a side-by-side comparison.
>>
>> After the update to 3.7.0, and importantly the irreversible firmware
>> update,*even the*_/*slightest*/_bump of the red bar under the
>> transport tube will shut down the SampleCase. Previously, you had to
>> really press into it and hold it for a second before this would
>> happen. After all, it's meant to detect an overly long NMR tube from
>> breaking, not to prevent a finger from scuffing a nail. I don't
>> recall the error on screen, but the symptom was the same in that this
>> shut down the SampleCase and the automation.
>>
>> After much whining accompanied by frequent complaints to anyone who
>> would listen, I was ultimately told that this was a requirement by
>> Pharma (safety compliance) and would not be rolled back, ie. deal
>> with it. Grumble, grumble, grumble....
>>
>> Our solution was a big sign saying DON'T TOUCH THE RED BAR and
>> student users have since been more careful about removing or putting
>> in the samples in that area.
>>
>> /Apparently, it is impossible to add this as an optional toggle for
>> Pharma/Academia. This is an example of why users are often reticent
>> to update their TS versions./
>>
>>
>> I think this is likely the same issue you are dealing with.
>
>
> --
> Perry.
> --
>
> Perry J. Pellechia
> Director of NMR Services
> Research Professor
> University of South Carolina
> Department of Chemistry and Biochemistry
>
--
Department of Chemistry, University College London
20 Gordon Street, London WC1H 0AJ
Telephone: 020 7679 4616 (internal 24616) and 07474 000 924
https://www.ucl.ac.uk/chemistry/people/abil-aliev
https://www.ucl.ac.uk/nmr
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Received on Wed Apr 17 2024 - 01:59:48 MST