Hello Stu,
we have this problem happening for a couple of years now on our 500 Avance
III HD. Every time, the ELCB reset clears the error. We could never identify
what causes the system to lock up with "Key not valid". We cannot reproduce
the behavior on demand to be able to investigate. It remains an annoyance
that goes away with the ELCB restart. What helps is that the instrument is
operated in a manual mode (no ICON) and this problem only pops up once every
couple of weeks. We instructed users how to do the ELCB reset or we do it
via a remote desktop...
Best,
Evgenii
--------------------------------
Evgenii Kovrigin, Ph.D.
Associate Research Professor
Director, Magnetic Resonance Research Center
Department of Chemistry and Biochemistry
University of Notre Dame
Notre Dame, IN 46556
phone: (574) 631-8359
email: ekovrigu_at_nd.edu
http://nmr.nd.edu
> On Oct 16, 2024, at 14:45, Parnham, Stu via groups.io wrote:
>
> Good Afternoon All,
> I’ve been having some issues with Topshim hanging and basically
> not doing anything. This started happening for users using icon nmr. When
> terminating it the user got "error in BsmsControl::pushParameters: SPIN :
> Key is not valid"; which is the usual message if topshim fails. The spectrometer
> will lock and tune but when it tries to shim, outside of Icon, I get an ii
> status line active error followed later by a parity error in the LVDS line 5.
> All the lights on the IPSO are the way they should, green and one amber for
> the GAB. So far I’ve tried resetting elcb, acquisition rack and
> rebooting the IPSO, cf and even a hard reset of the console.
> I am running Topspin3.5pl7 on CentOS 5. I had recently tried to encourage
> the ipso to detect and communicate a computer running Alma 9 so that has
> probably upset it. An effort that ultimately failed.
> Has anyone ever come across this weird behavior?
> Stu
> -------------------
> Stuart Parnham Ph.D.
> Biomolecular NMR
> Marsico Hall, SB205A
> University of North Carolina
> Phone:(919)-966-6184
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Received on Wed Oct 16 2024 - 12:10:50 MST