Hi Luke,
Check the power supplies at the back of the console.
If you are lucky, you have one (or more) blown fuses in the power supplies.
Start by removing the back panel from the console.
Then look for LEDs on the power supplies. If the main power switch is
on, you should see LEDs for the different voltages on the power
supplies. If any of those are not lit, then you know which ones are not
working.
If none of the LEDs are lit, then it is worth pulling the power supply,
and checking each of the fuses individually.
Before removing the power supply, make sure you first completely power
down the console, and I would recommend unplugging as well.
<snip> I see that Sameer has already responded, so I will stop now.
Definitely check the power supplies before going any further.
Bob.
On 2024-05-14 3:03 p.m., Fulton, Luke via groups.io wrote:
>
> Hi Everyone,
>
> Our Avance console had a heart attack this morning and I'm hoping the=
> collective knows a way to resuscitate it.
>
> The first user of the day couldn't tune or collect spectra. There
> weren't any hung processes, and the problem persisted through software
> and computer restarts. Error messages pointed to multiple boards on
> the AQS rack (RCU, SGU1, others) and the instrument has a history of
> communication issues. I begrudgingly power cycled the console...
> ...and now there's no activity from a whole side of the AQS rack.
> CCU10, TCU3, FCU3, GCU, RCU1/2 all dormant. pictures attached.
>
> Any pointers would be much appreciated!
>
> Kind regards,
> Luke
> ==
> Luke Fulton, PhD
CHEM BLDG R003
> NMR Core Facility Director
> Unit 3060
> CORE & Department of Chemistry
> 55 N Eagleville Road
> University of Connecticut
> Storrs, CT 06279
> email:fko24003_at_uconn.edu
> (alias):luke.fulton_at_uconn.edu
> mobile: (603) 953-5275
> Office: (860) 486-4069
>
--
Dr. Bob Berno
Manager, NMR Facility
McMaster University, ABB-156
1280 Main St. West
Hamilton, ON L8S 4M1
T: 905-525-9140 x24158 or x24686
---------------------------------------------------------------------------=
-------------
This email contains CONFIDENTIAL information intended for the specific recipient(s).
If you have an accommodation need for a planned meeting, please e-mail me directly and
I will do my best to make appropriate arrangements.
Should you require any materials sent via this e-mail address in an alternate/accessible
format, please let me know.
McMaster University sits on the traditional Territories of the Mississauga and
Haudenosaunee Nations, and within the lands protected by the "Dish With One Spoon"
wampum agreement.
-=-=-=-=-=-=-=-=-=-=-=-
Groups.io Links: You receive all messages sent to this group.
View/Reply Online (#1248): https://urldefense.com/v3/__https://ammrl.groups=
.io/g/main/message/1248__;!!PvDODwlR4mBZyAb0!XBNRPHN5KpLALZKcabT2zBshBSDHuc=
mDCKaykgMs6nZFLVjh-LykUAXV7foELHFhq3rL4RZTgRKaMkdL$
Mute This Topic: https://urldefense.com/v3/__https://groups.io/mt/106101163=
/7559972__;!!PvDODwlR4mBZyAb0!XBNRPHN5KpLALZKcabT2zBshBSDHucmDCKaykgMs6nZFL=
Vjh-LykUAXV7foELHFhq3rL4RZTgbdkHJsR$
Mute #hardware:
https://urldefense.com/v3/__https://ammrl.groups.io/g/main/m=
utehashtag/hardware__;!!PvDODwlR4mBZyAb0!XBNRPHN5KpLALZKcabT2zBshBSDHucmDCK=
aykgMs6nZFLVjh-LykUAXV7foELHFhq3rL4RZTgQqOhyH_$
Mute #troubleshooting:
https://urldefense.com/v3/__https://ammrl.groups.io/g=
/main/mutehashtag/troubleshooting__;!!PvDODwlR4mBZyAb0!XBNRPHN5KpLALZKcabT2=
zBshBSDHucmDCKaykgMs6nZFLVjh-LykUAXV7foELHFhq3rL4RZTgQFB6UAJ$
Group Owner: main+owner_at_ammrl.groups.io
-=-=-=-=-=-=-=-=-=-=-=-
Received on Tue May 14 2024 - 12:28:27 MST