Re: [AMMRL] Can't save defaults on Topshim 2.4.0 with Topspin 3.7.0 and SampleJet gets lost for manual control after being used with Icon

From: Anklin, Clemens via groups.io <clemens.anklin=bruker.com_at_groups.io>
Date: Fri, 28 Mar 2025 01:40:03 +0000

Hi Cathy

the topshim issue is a bug that has recently popped up. The only way to fix
it is to go into the file that controls the defaults and change the parameter
that controls the dimension.

The file is in C:\users\username]\.topspin1\prop or /home/username/.topspin1/prop
and is called topshim.prop . In there is a line called Dimension. False is 1D and
true is 3D. Change it to false and store it. Then it will the topshim window will
pop up with 1D as default.

As for the samplejet do you mean that a command like sx <holder number> does not
work. Do you get an error when you give this command.

Best regards

Clemens


On 3/27/2025 5:08 PM, Cathy Clewett via groups.io wrote:

Hi all,

We just installed Topspin 3.7.0 with our upgrade to Alma9 on our Avance III
400 MHz nanobay. Most things are working pretty well, but we've run into
two problem that are stumping us.

When we open Topshim GUI, the default has it marked as a 3D shim. We want
to change that to a 1D shim, but when we go to the service panel and ask it
to save it, it doesn't. We've tried reloading the defaults, and saving those,
but it doesn't make the changes. Command line topshim is working fine.
In fact topshim is working fine, we just have to change the 1D radio button
(and I doubt our standard user will do that).

The other problem is that If a user starts Icon and exits normally, we can
no longer talk to our SampleJet through the TopSpin command line interface.
If we go through a complete error recovery, we can talk to the SampleJet
until we open Icon. Using Icon seems to always be able to talk to the Sample
Jet. Things we have tried

  *
reboot of the spectrometer
  *
Once everything was on, cf
  *
Reinstalling previous firmware

Nothing has worked so far. I'm just about ready to reinstall Topspin 3.7.0,
thinking that I tested too many things as a user instead of nmrsu. Before
I do that, I'd love to hear if anybody has any suggestions. (Uncharacteristically,
Rover isn't getting back to me.)

Thanks all,
Cathy

Catherine F. M. Clewett, Ph.D.
Asst. Director Magnetic Resonance
Chemistry Instrumentation Center
University of Wisconsin Madison, Department of Chemistry
1101 University Ave Room 2201c, Madison, WI 53706

clewett_at_wisc.edu,
(608)262-8196,
https://pbcic.chem.wisc.edu


--
==========================
==========================
====================
Clemens Anklin Ph.D. Vice President
Bruker BioSpin NMR Applications & Training
15 Fortune Drive NEW Phone: 978-313-5NMR(5667)
Billerica MA 01821 bluesky: _at_canklin.bsky.social
web: http://www.bruker.com
e-mail: clemens.anklin_at_bruker.com
==========================
==========================
====================


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Received on Thu Mar 27 2025 - 18:47:31 MST

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