Silas,
Are you using a Windows operating system or a Linux? Is this an Avance I
console or newer?
Best,
Martha
On Tue, Mar 18, 2025 at 4:10 PM Brown, Silas via groups.io wrote:
> Hello
> We are having a reoccurring issue that pops up occasionally. Topspin will
> basically freeze, and keep running but nothing will actually run. The
> bottom left of the screen will display getprosol completed successfully,
> and if we try to open the topshim gui and stop the shim it stays frozen. If
> we close topspin and relaunch it works fine for the first run, but the
> second experiment we run will give us the same issue.
>
> The only fix we have come across that resolves the issue is to restart the
> whole console, (PC restart is not enough to resolve issue)
> We are using topspin 3.5.pl7 on a 500 MHz Ulstrasheild.
>
> Any suggestions would be greatly appreciated,
> Silas
> --
>
> *Silas Brown **(He/Him)**, Instrumentation Specialist *
> Department of Chemistry
> Williams College
> 150B Morley Science Laboratories
> Williamstown, Ma. 01267
>
> E: seb14_at_Williams.edu | P: 413.597.3544
>
>
>
--
Martha Morton, PhD
Director of Research Instrumentation, University of Nebraska Lincoln
Safety Co-Chair, Department of Chemistry
Nebraska ACS, Chair 2021
ACS, MWRM Chair 2021
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Received on Tue Mar 18 2025 - 17:05:20 MST