Re: [AMMRL] Neo500 console not connecting

From: Jeff Ellena via groups.io <jfe=virginia.edu_at_groups.io>
Date: Sun, 15 Jun 2025 14:22:47 +0000

Hi Ken,

There have been a few times when I could not reboot our Neo and NeoNanobay
spectrometers by using software. In these cases, I power cycled the console
and the PC and was then able to start topspin and restart the console by
using pdudisp (and then executing cf). The method Nagarajan mentioned may
bemore elegant and safe. I did not worry about not properly ramping down
the shims but maybe I should have. Perhaps Clemens could comment.

Best,

Jeff

________________________________
> From: main_at_ammrl.groups.io on behalf of Kenneth Sharp-Knott via groups.io
> Sent: Sunday, June 15, 2025 9:28 AM
> To: main_at_ammrl.groups.io <main_at_ammrl.groups.io>
> Subject: Re: [AMMRL] Neo500 console not connecting

 Hi Clemens,

When I bring up the acquisition bar, it's blank and on the right side it says
Rack On, Not booted, and Switching on Please Wait.... It's not doing anything
though....

I can click reboot, but it says.... I am reticent to click force. I am in
the lab now, so I could try resetting the router as suggested...


Ken Sharp-Knott
Manager of Analytical Services and the NMR Facility
Department of Chemistry
Virginia Tech

(540)267-6502 (Cell)
(540)231-0885 (Office)



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Received on Sun Jun 15 2025 - 07:23:44 MST

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