Re: [AMMRL] error messages from installing topspin 3.8.0 over 3.7.0

From: DrSpin via groups.io <rajanp=uw.edu_at_groups.io>
Date: Mon, 21 Jul 2025 16:30:03 -0700

Hi David

  Though I can't speak for the AV III HD console, a few days ago, I tried
to move from Topspin 3.7.0 to 3.8.0 on my two bay AV-III system. My
problems were different (I too went back to TS3.7.0 due to this) i.e.
related to BSMS. Sorry for asking the obvious, but did the Diskless
download work OK once you moved to TS 3.8.0. Did you install a fresh
version of the same ? I can't recall specifically if they are different,
but when I generally move to a newer TS distro, I select the Diskless
provided with the installer, just in case.

Rajan

On Mon, Jul 21, 2025 at 4:07 PM Vander Velde, David via groups.io wrote:

> I have an AV III HD console which has been running topspin 3.7.0 for about
> a year under Alma 9 Linux. I tried installing 3.8.0 on this system, but got
> a string of error messages when I tried to start it, which I have not seen
> before with any topspin updates--has anyone else seen these? The installer
> indicated all the steps proceeded with "Successful" as the outcome. It's
> not a Codemeter problem--topspin finds the license, then the problems
> start. There was no change to the symptoms either with rebooting the
> workstation, or with rebooting the console. I was able to launch 3.7.0
> again, no problem.
>
> First error message, prior to the topspin window opening:
> Second error message, within topspin, simultaneously with the normal
> message telling me to run cf and expinstall:
> Third error message, on closing the topspin 3.8.0 window:
> I believe the relevant log file is in
> $TSHOME/prog/curdir/nmrsu/stdout.restartserver.log. The file created in the
> 3.8.0 tree ends abruptly after about 50 lines, compared with a normal start
> in 3.7.0, but I didn't get more information from reading the logs ...
>
> David VanderVelde
>
> Manager, Liquids NMR Facility, Caltech
> davidv_at_caltech.edu
>
>
>


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Received on Mon Jul 21 2025 - 20:22:59 MST

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