[AMMRL] error messages from installing topspin 3.8.0 over 3.7.0

From: Vander Velde, David via groups.io <davidv=caltech.edu_at_groups.io>
Date: Mon, 21 Jul 2025 18:35:15 +0000

I have an AV III HD console which has been running topspin 3.7.0 for about
a year under Alma 9 Linux. I tried installing 3.8.0 on this system, but got
a string of error messages when I tried to start it, which I have not seen
before with any topspin updates--has anyone else seen these? The installer
indicated all the steps proceeded with "Successful" as the outcome. It's not
a Codemeter problem--topspin finds the license, then the problems start.
There was no change to the symptoms either with rebooting the workstation,
or with rebooting the console. I was able to launch 3.7.0 again, no problem.

First error message, prior to the topspin window opening:

Second error message, within topspin, simultaneously with the normal message
telling me to run cf and expinstall:

Third error message, on closing the topspin 3.8.0 window:

I believe the relevant log file is in $TSHOME/prog/curdir/nmrsu/stdout.restartserver.log.
The file created in the 3.8.0 tree ends abruptly after about 50 lines, compared
with a normal start in 3.7.0, but I didn't get more information from reading the logs ...


David VanderVelde

Manager, Liquids NMR Facility, Caltech
davidv_at_caltech.edu


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Received on Mon Jul 21 2025 - 16:07:15 MST

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