Hi all –
We have a sample that is not ejecting from a Sample Case. The eject air is
working, but it’s not popping all the way out. At the moment, it’s
unclear if this is because the sample is too heavy or somehow damaged or if
there’s an issue with the airflow. Either way, I suspect it’s
going to be ejected if I can increase the airflow rate.
With the Sample Xpress and XpressLite, the sample ejection airflow can be tweaked
with a dial behind the device. With the Sample Case, there doesn’t seem
to be a similar arrangement.
As best as I can tell from the manual, the ejection air from the Sample Case is
controlled by a series of screws (?). It doesn’t seem like there’s a
built in ability to adjust the eject air at all.
Any advice?
Beth Moscato
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Received on Mon Dec 09 2024 - 07:50:01 MST