Hi Everyone
We have noticed that when using the Bruker accounting file we miss time, and
have started comparing our accounting with the reservation system we use.
We are also going to start using last files as well to see how things turn out
that way too. I was able to replicate some of the missing time issues we were
seeing with the Bruker accounting file. A couple things we found that cause
us problems:
1. Double starting the software
2. If the user started the software from terminal and then closes the terminal.
3. Not waiting for the software to fully close before logging out of the computer.
Most often these result in miss matched line pairs in the Bruker accounting
file so our current scripts throw them out. This has resulted in a potential
lose of ~1500 hours of billable time on 1 machine over a year. We only have 1
Bruker that runs manually all others are in IconNMR and we have not seen any
issues on these systems.
We do think using last will work better as we currently use last to compare
with the reservation system to look for users who may be abusing the rules
of usage. We do this twice a month and send out emails to offenders to be
better. We don't think users are doing anything intentionally because if we
find too many issues in a month we will ban the user from the system!
Very interested to see what others are doing as well.
Greg
Gregory P. Wylie, Ph.D
NMR Facility Manager
Texas A&M University
Department of Chemistry #3255
580 Ross St.
College Station, TX 77843-3255
gpwylie_at_tamu.edu
979.458.0705 (voice)
979.845.4719 (fax)
706.206.0007 (cell)
http://nmr.tamu.edu
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Received on Tue Aug 26 2025 - 06:16:34 MST