I can only speak about how we do things in the americas--I don't know how
the service group you're dealing with does things. I do have a few
things I can say:
Regarding the VTU--one of the most frequent causes for SPB damage we see is
moisture in the pressurized gas supply. You might have a look at that.
You could try disconnecting the VT output of the VTU and blowing dry gas through
it for a while to see if the valve recovers. Sometimes drying them out
helps, sometimes it doesn't. If that doesn't help, the reasonable solution
is to exchange the board for a new one from Bruker. In this case I don't
see having a faulty board as a spare as being beneficial--I think the exchange
is the right way to go.
Regarding the automation, it's hard to make suggestions without knowing what
the symptoms are and what sample changer you have. The sample changer
should really have no connection to the SPB and the two should not cause
each other not to function. I mean, if the VT gas stops flowing, it
will turn off the heater, but that shouldn't make any difference in whether
the sample changer can insert the sample or not. Having said that, if
your air supply is significantly contaminated, depending on the sample changer
you have, that could get gunked up as well.
Regarding the faulty boards, it kind of depends on you. I'm going to
say your best alternative is probably going to be to scrap them because you
don't want to risk trying to repair them and then having them fail in the
console and potentially causing more damage.
Cheers,Mike
On Friday, August 23, 2024 at 04:21:38 AM MDT, Muhammad Adil Raees via groups.io wrote:
Hi- I am writing to ask for your advice on SPB sensor pneumatic board of our
Avance Neo console. One of its pneumatic valves is not functioning, which
is causing two significant problems:
- VTU Operations: We are unable to run the VTU as the gas cannot flow through
one of its pneumatic valves. As a result, the VTU of the system turns off
automatically as soon as the gas flow diminishes.
- Automation: The automation process is also being affected, likely due
to a connection between the autosampler and this board. Consequently, the
autosampler is not performing automation.
Given the situation, I would like to seek your advice on how to proceed with
this faulty board. One option is to exchange the faulty board for a new one
from Bruker, but they only offer a 20-30% discount on the exchange. The
alternative is to purchase a new board at full price and keep the faulty one
as a spare, though I am uncertain if the faulty board would be of any use
in the future.Additionally, we have two faulty shim boards and one PSMA
power supply boards that were replaced with new ones. I am curious about what
to do with these boards—should I consider them as only trash, or do
they have any use?Could you please provide your insights on which course of
action would be more advisable? Your expertise would be greatly appreciated
as we decide how to move forward.
Muhammad Adil Raees, Ph.D.
Manager NMR Facility
The Central Laboratory
Syed Babar Ali School of Sciences and Engineering
Lahore University of Management Sciences
Opposite Sector-U, D.H.A. 54792, Lahore
+92-330-2866755
adil.raees_at_lums.edu.pk
-=-=-=-=-=-=-=-=-=-=-=-
Groups.io Links: You receive all messages sent to this group.
View/Reply Online (#1544): https://urldefense.com/v3/__https://ammrl.groups=
.io/g/main/message/1544__;!!PvDODwlR4mBZyAb0!U3itqmyqK1BqCInEfIL1y-OczuOQaf=
FKQ7z3zvR8Byqi5nF2ZCUeD2KRHyj6Y4-VlIxsT8HT8GL_xg9lVcxYzTyzNlit$
Mute This Topic: https://urldefense.com/v3/__https://groups.io/mt/108053687=
/7559972__;!!PvDODwlR4mBZyAb0!U3itqmyqK1BqCInEfIL1y-OczuOQafFKQ7z3zvR8Byqi5=
nF2ZCUeD2KRHyj6Y4-VlIxsT8HT8GL_xg9lVcxYzU6sy5Cx$
Mute #bruker:
https://urldefense.com/v3/__https://ammrl.groups.io/g/main/mut=
ehashtag/bruker__;!!PvDODwlR4mBZyAb0!U3itqmyqK1BqCInEfIL1y-OczuOQafFKQ7z3zv=
R8Byqi5nF2ZCUeD2KRHyj6Y4-VlIxsT8HT8GL_xg9lVcxYzZinGgcl$
Group Owner: main+owner_at_ammrl.groups.io
-=-=-=-=-=-=-=-=-=-=-=-
Received on Fri Aug 23 2024 - 07:41:43 MST