Hi- I am writing to ask for your advice on SPB sensor pneumatic board of our
Avance Neo console. One of its pneumatic valves is not functioning, which
is causing two significant problems:
* *VTU Operations:* We are unable to run the VTU as the gas cannot flow through
one of its pneumatic valves. As a result, the VTU of the system turns
off automatically as soon as the gas flow diminishes.
* *Automation:* The automation process is also being affected, likely due to
a connection between the autosampler and this board. Consequently, the
autosampler is not performing automation.
Given the situation, I would like to seek your advice on how to proceed with
this faulty board. One option is to exchange the faulty board for a new one
from Bruker, but they only offer a 20-30% discount on the exchange. The
alternative is to purchase a new board at full price and keep the faulty one
as a spare, though I am uncertain if the faulty board would be of any use
in the future.
Additionally, we have two faulty shim boards and one PSMA power supply boards
that were replaced with new ones. I am curious about what to do with these
boards—should I consider them as only trash, or do they have any
use?
Could you please provide your insights on which course of action would be more
advisable? Your expertise would be greatly appreciated as we decide how
to move forward.
--
Muhammad Adil Raees, Ph.D.
Manager NMR Facility
The Central Laboratory
Syed Babar Ali School of Sciences and Engineering
Lahore University of Management Sciences
Opposite Sector-U, D.H.A. 54792, Lahore
+92-330-2866755
adil.raees_at_lums.edu.pk
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Received on Fri Aug 23 2024 - 03:21:39 MST