Re: [AMMRL] Prodigy Probe Startup State? No probe??

From: Sham, Shing via groups.io <ssham=luc.edu_at_groups.io>
Date: Mon, 6 Oct 2025 18:27:17 +0000

Hi Anne,

May be a "cf" would help.

Good luck,

Simon
________________________________
> From: main_at_ammrl.groups.io on behalf of Anne Rachupka via groups.io
> Sent: Monday, October 6, 2025 12:29 PM
> To: main <main_at_ammrl.groups.io>
> Subject: [AMMRL] Prodigy Probe Startup State? No probe??

Happy Monday to me.

A student let me know this morning that there was a problem with our prodigy
probe on our Avance III 500. It was fine on Friday and no one complained
over the weekend about anything.

The little touch screen on the cryoplatform is blank and not responding - it's
on and I can feel the fan. The Prodigy state in Topspin is reading Startup
(and flashing a green light), and the Probe Temperature is saying No Probe.
I have N2 gas and the dewar is not empty. The turbo pump is reading off.
I cannot click on Cool Down or Warm up in the Prodigy Display window. VT
state is on, but the Regulation state says "regulator inoperative."

Topspin says No Probe Connected, but it knows the current probe is the Prodigy.
I checked the PICS cable and it's fine.

Any ideas?

Thanks!
Anne

_______________________

Anne Rachupka
NMR Director
University of New Mexico, Albuquerque, NM
Dept. of Chemistry and Chemical Biology
505-277-4031



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Received on Mon Oct 06 2025 - 12:27:49 MST

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