Hi Pedro, we do have that error from time to time, but if you take a
cotton swab and clean the sensor in the upper shim stack (the sample up
sensor) with ethanol it should go away.
Cheers, André
Am 21.11.2023 um 15:46 schrieb Pedro Aguiar:
> Hello,
>
> We have recently been suffering from an error on our AVANCE II system equipped
> with a B-ACS 60 and with black “sample down unit” at the top of BST.
>
> ERROR: "15 SHIM SYSTEM NOT EMPTY”
>
> This error pops up occasionally when going to insert the next sample. Completed
> sample is removed from BST and placed in carousel. Carousel moves to next tube
> and the arm obtains the next tube and moves it over and down into BST. However,
> before the pincers open, the error occasionally occurs. No obvious rhyme or
> reason that I can tell.
>
> I have been present when it fails and the “sample down” LED on
> the sample down unit does not come on before the error.
>
> I suspect one of two sensors, the sample down unit itself and/or one of the o
> various cables may be at fault.
>
> Question 1) Have others had similar issues in the past? If so, any hints on which
> part(s) to try test first?
>
>
> Question 2) Have people removed the Sample down unit altogether (living dangerously…)?
> I tried and ICON was unhappy (never registered as having loaded and would not
> move on). Did I perhaps miss an option in ICON? Need to uninstall Firmware (update of
> firmware mentioned in sample down unit install manual)?
>
> Thanks,
> Pedro
>
>
>
> ****************************************************************
> Pedro M. Aguiar
>
> Coordonnateur - Laboratoire de RMN
> Département de Chimie
> Complexe de Sciences, Campus MIL B-3309
> L’Université de Montréal
> Montréal, QC H2V 0B3
> Canada
>
> Email: pedro.aguiar_at_umontreal.ca
> Tel: 514-343-6111 ext. 31006
>
> http://chimie.umontreal.ca/en/accueil/
> https://sites.google.com/site/pedroaguiarresearch/
> *****************************************************************
>
> Je comprends que vos heures de travail ne soient peut-être pas identiques à mes heures de travail.
>
> S'il vous plaît répondre pendant vos heures de travail.
>
>
> I appreciate that your working hours may not be the same as my working hours.
>
> Please reply during your working hours.
>
>
>
--
Dr. André Dallmann
Leiter der NMR-Abteilung
Email: andre.dallmann_at_chemie.hu-berlin.de
Raum: 0'103
Telefon: 7341
Handy: 01797657855
ORCID-ID: https://orcid.org/0000-0002-0141-2635
Webseite: https://www.chemie.hu-berlin.de/en/forschung-en/nmr-spectroscopy/nmr-spectroscopy?set_language
Adresse:
Humboldt Universität zu Berlin
Institut für Chemie
AG NMR
Brook-Taylor-Str. 2
12489 Berlin
Deutschland
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Received on Tue Nov 21 2023 - 07:23:12 MST