Re: [AMMRL] 4mm MAS3 Spinning Issues #Bruker #solids #Troubleshooting

From: Ulrich <Ulrich.Haunz_at_uni-konstanz.de>
Date: Tue, 21 Nov 2023 10:09:19 +0100
Hello Wendy!

Von meinem iPad gesendet

Am 21.11.2023 um 03:44 schrieb Wendy Breyer <web216_at_lehigh.edu>:

Hi all,

We have a 400 MHz Avance III HD with a MAS3 unit and a K3166 solids probe (full name: MAS VTN400S1 BL4 N-P/H) that's been having some real problems while trying to spin.  A few months ago, when trying to spin, it would stop abruptly (or not even start spinning) and give the error: "A critical error occurred (Bearing Pressures).  Please get the logs and contact customer service".  (Also our MAS unit would sometimes be so bricked afterwards that I had to remove its battery for a few seconds to get it to start communicating again.)  I sent the probe into Bruker for repair.  They removed and cleaned the stator assembly, which was found to be dirty and tested the tune and spinning.  When I got the probe back, it worked flawlessly for one weekend of data collection, then started giving the Bearing Pressure error again.  Eventually, a Bruker service rep had me Tee the line from Bearing gas so that it fed back into the "Sense of Bearing" port on the MAS3... which seems to have fixed that error.  

But we are still having a problem with spin (or spin detection).  When I try spinning to 5000 Hz, it ramps up to about 1300 and then stops, eventually giving the error in the picture below:



I get this error even when I try spinning a newly-purchased, empty rotor with a laser score mark.   I've tried both without black Sharpie marker and with marker (opposite from the laser score mark) - neither works. 

It seems like maybe spin detection is not working.  Does anybody have any suggestions for how to "check the fiber optic at the probe" without ruining the alignment of the optic cables?  Or how to clean the fiber optic detection "window"?  Or anything else??? 

There is no ONE option to keep in mind and optimize. There are plenty of multiple stuff to dig around.

In the main window of the ‚mas display‘ and also in the bar on the bottom is a special feature installed - especially for the rotating stuff. 

You are correct with the optic cables - not these, but the detection box can produces also a lot of troubles. May be there is the main trouble coming from. The opimization of the distances of the glas fibres in the detection box is not so easy. 
But there is a small opportunity to fix the problem temporarily. 

There is a ring - ‚green‘ is ‚good‘ or optimum. ‚Yellow‘ is out of the optimium and red is ‚bad - ugly‘.

‚ha‘ - ‚mas‘ … and now you have the opportunity to do much more stuff there.

Somewhere there - I am sitting not in front of my solid state machine - you can change also the sensitivity or gain of the detection unit … up to 64. Normally the system uses there also an automatic gain matching - but you can set it more sensitive manually. This may be fixed it for some time. But you have not to do the optimization process directly on the probe and the detector box there.

Once one service engineer has done this on my location. Then he made it to tight and the plastic stuff was broken. He took the probe back to repair. So I have a big respect from this box - it is digging around, until the values are matching. But how to do it - I don‘t know.

Yours sincerely,

Ulrich Haunz




Thanks!

Wendy

Wendy Breyer, Ph.D.
Director of Instrumentation
Dept of Chemistry
Lehigh University



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--Apple-Mail-660570D5-DEEF-4AA3-A1E2-DD4165D2077A-- Received on Tue Nov 21 2023 - 01:09:39 MST

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