Hi,
this somehow smells like a possibly defective console-internal ethernet
switch… you could try to replace it with any 100 MBit standard
switch for testing.
good hunting,
Bert
> Am 13.05.2025 um 16:19 schrieb gregory.wylie via groups.io:
>
> Hello All
>
> Yesterday our AVIII with a helium cold probe had some issues. It was
> originally reported as a sample changer issue by a user. The system ran
> their sample and when they were changing the sample the system error-ed
> out with a sample changer error. When we arrived we also noticed the cryo
> platform (gen II model I think) was in error and warming. Tried to open
> cryopanel and it errors with cannot connect to server. Power cycled
> everything in various orders, but no luck. CF indicates that the cryo
> platform is connected on the IPSO IP on TTY04 which is correct. We are
> running Alma 9 for over a year now with Topspin 3.7. We did confirm
> several services are still running et c.
>
> Any thoughts or suggestions would be greatly appreciated.
>
> Thanks
> Greg
>
> Gregory P. Wylie, Ph.D
> NMR Facility Manager
> Texas A&M University
> Department of Chemistry #3255
> 580 Ross St.
> College Station, TX 77843-3255
> gpwylie_at_tamu.edu <mailto:gpwylie_at_tamu.edu>
> 979.458.0705 (voice)
> 979.845.4719 (fax)
> 706.206.0007 (cell)
> http://nmr.tamu.edu
>
Magnetic resonance equipment, service, training & more
Selling & buying used NMR equipment (all vendors)
Dr. rer. nat. Bert Heise
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Spin-Doc Bert Heise
Kiefernweg 13
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Received on Tue May 13 2025 - 08:47:48 MST