Am 13.07.2026 um 19:52 schrieb Thusitha Jayasundera via groups.io:
Hello all--an odd issue has popped up on our 500 MHz Bruker system (with cryo probe):regardless of manual mode or in automation, for all solvents (I checked the main four),Topspin (4.1.4) pauses for 5 minutes even though the actual locking happens within the usualfew seconds. The experiment then proceeds as normal on Icon, but as you can imagine, a 5 minutewait per experiment adds up very quickly.Nobody would care to alter the settings in these instruments, and this certainly wasn't the casewhen the system was first installed. The auto lock phase option was checked from the beginning too.Bruker has been trying to help us since this morning, but I was hoping someone here has run in tothis weirdness before, and may have some insights. I have attached two screencaps and a screen video incase it helps.Thanks in advance for your patience and help!_._,_._,_
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