We're 100% fine with sharing the BSMS service login. The username must
be at least 3 characters but it doesn't matter what you use. I've started
telling people to just use nmrsu because it saves me having to type the above... password is 1964
And with the samplecase, I believe if you change the lift parameters you have to
reset the sample changer to apply them. If it actually does anything.
Cheers,Mike
On Monday, July 6, 2026 at 08:46:33 AM MDT, Jeff Ellena via groups.io wrote:
Hi Justin,
I have seen the same thing as you but with a standard length J-Young
tube and manual sample insertion. I agree with Clemens that altering
the lift tuning may be helpful. You may also want to check the hold sample
airflow value in the lift control section. You can get to these parameters
by entering ha on the topspin command line and then clicking on the open
button next to lock\shim\vtu. The main menu will appear, then click on sample
handling. On the sample handling page you can go to lift tuning or lift control.
You might compare the lift tuning and lift control values on the two
spectrometers that you mentioned and see if there are any differences that=
could explain why one works well and the other doesn't. If you want to change
any of the lift parameters you will have to be logged in to ha as service.
I don't know what the Bruker policy is about posting the service login
name and password so I won't do it here. Perhaps someone at Bruker could
comment.
Best,Jeff
> From: main_at_ammrl.groups.io on behalf of Anklin, Clemens via groups.io
> Sent: Monday, July 6, 2026 9:44 AM
> To: main_at_ammrl.groups.io; Groves, Michael <Michael.Groves_at_bruker.com>
> Subject: Re: [AMMRL] J Young Tubes getting stuck in Bruker 400 with CASE autosampler
HI Justin,
yes J-Young or LPV tubes are top heavy. Do you have a Kel-F spinner?
those have a but more mass and might work better.
the other options is lift tuning. I would have to look up the exact how to.
But maybe _at_Groves.Michael can join in.
I would suggest a faster decent and shorter hover time if possible.
Clemens
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Received on Mon Jul 06 2026 - 09:11:40 MST