Dear Mike,
We did it with the computer connected to the console. We tried running the
installer again with a custom installation and installed spectrOS, but
unfortunately, that didn’t work.
I will try your second suggestion of saving the savlogs with TS4.3 and reading
them with TS4.4.
Thank you for your guidance.
Regards,
Muhammad Adil Raees, Ph.D.
Manager NMR Operations, The Central Laboratory
Syed Babar Ali School of Sciences and Engineering
Lahore University of Management Sciences
Opposite Sector-U, D.H.A. 54792, Lahore
Call: +92-42-111-115-867 Ext: 3339
________________________________
> From: main_at_ammrl.groups.io on behalf of Michael Groves via groups.io
> Sent: Thursday, July 18, 2024 7:00 PM
> To: main_at_ammrl.groups.io <main_at_ammrl.groups.io>
> Subject: Re: [AMMRL] Issue with TopSpin 4.4.0 on Alma Linux #Bruker
I have a couple of thoughts:
When you installed TS4.4 on the new computer, did you do it with the computer
connected to the console or did you connect it later? If you did the latter,
it might be worth running the topspin installer again, selecting that you want
to do a custom installation, and then in the list of components that comes up,
select only SpectrOS--this is the spectrometer OS and installing that might
straighten things out.
Another option might be to try running nmr_save from the TS4.4 installation
--it will ask you which configuration you want to save--point it at the TS4.3
home directory. This will save the configuration. And then you can try
reloading that configuration in TS4.4. This approach works well if there
are issues with nmr_save in different versions of topspin--I'm not sure
that's exactly what you're seeing here.
I suspect the first choice above has a better chance of success.
Cheers,
Mike
On Thursday, July 18, 2024 at 07:39:00 AM MDT, Muhammad Adil Raees via groups.io wrote:
Dear All,
We recently switched from CentOS to Alma Linux and successfully installed TopSpin 4.4.0.
The installation and license activation process went smoothly. However, we encountered
a problem when configuring the NMR AVANCE NEO system using the most recent backup file
created on CentOS. The system failed to read the backup file and displayed an error
message, which is attached for your reference.
Interestingly, when we downloaded and installed TopSpin 4.3.0, it could read the system
configuration without any issues.
Has anyone else experienced related problems with TopSpin 4.4.0 on Alma Linux? Is the
attached error indicative of a software bug, or could it be due to some other issue?
We would greatly appreciate your insights and suggestions.
Best regards,
--
Muhammad Adil Raees, Ph.D.
Manager NMR Facility
The Central Laboratory
Syed Babar Ali School of Sciences and Engineering
Lahore University of Management Sciences
Opposite Sector-U, D.H.A. 54792, Lahore
+92-330-2866755
adil.raees_at_lums.edu.pk
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Received on Thu Jul 18 2024 - 07:28:33 MST