Re: [AMMRL] cannot connect to CCU

From: Andre Dallmann via groups.io <andre.dallmann=chemie.hu-berlin.de_at_groups.io>
Date: Thu, 15 Jan 2026 09:39:00 +0100

Hi Brian,

probably stupid, but I get all of these error messages when I shut down
my console as well as computer and do not start them in a defined way.

Have you tried all combinations of first switching on the computer, then
the console, the other way around.

And most importantly turn the power off on the console from the lowest
to the highest (lasrt is the main power button obviously) and exactly
the other eway around back on.

Best, André


Am 15.01.2026 um 01:59 schrieb Brian Antalek via groups.io:

> I can confirm these
> 1) the error with the HPPR keeps coming back
> 2) I cannot telnet to spec or ccu
> 3) there is no indication of power failure at the rear of the AQS
> 4) I tried the red reset button on the ccu with no effect
> 5) I can connect to the DRU through a browser, but I couldn’t find
> anything interesting there.
>
> I will look into Microsoft breaking something on the firewall, but I
> think I turned the firewall off.
>
> Thanks for the attention here
>
> -Brian
>
>> On Jan 14, 2026, at 3:11 PM, Anklin, Clemens via groups.io wrote:
>>
>> Hi Brian
>>
>> could a recent update on the workstation have touched the firewalls?
>> If the firewall rules for the spectrometer port got modified this
>> could cause communication issues.
>>
>> Clemens
>>
>> On 1/14/2026 2:25 PM, Brian Antalek viagroups.io wrote:
>>> I have a Bruker AVII 300MHz instrument that is having communication
>>> problems.
>>> 1) cf hangs on iiconf:connect to CCU and there is a message that
>>> reads, connection to spec (aqport0) failed unable to connect to
>>> remote host
>>> 2) the HPPR/2 unit has an error, error 13 power fail
>>> 3) both SGU boards have a blinking error light
>>> 4) the service tools report communication errors
>>> 5) He level meter, lock, etc. - all not working
>>> I replaced the ethernet switch with another one that is known to be
>>> good but no luck, same errors.
>>> any ideas?
>>> thanks
>>> -Brian
>>> Brian Antalek
>>> Bausch + Lomb, Inc.
>>> Rochester, NY
>>> _brian.antalek_at_bausch.com_
>>
>> --
>
>

--
Dr. André Dallmann
Leiter der NMR-Abteilung

Email:andre.dallmann_at_chemie.hu-berlin.de
Raum: 0'103
Telefon: 82952
Handy: 01797657855
ORCID-ID:https://orcid.org/0000-0002-0141-2635
Webseite:https://www.chemie.hu-berlin.de/en/forschung-en/nmr-spectroscopy/nmr-spectroscopy?set_language=en

Adresse:
Humboldt Universität zu Berlin
Institut für Chemie
AG NMR
Brook-Taylor-Str. 2
12489 Berlin
Deutschland


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Received on Thu Jan 15 2026 - 02:24:11 MST

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