[AMMRL] BSMS heartbeat error

From: Parnham, Stu via groups.io <stitch=email.unc.edu_at_groups.io>
Date: Wed, 18 Feb 2026 16:19:30 +0000

Good Morning All,

I'm hoping some of the folks that were successful in migrating to Alma 9 can
help. I've installed Alma 9 running TS3.7 for our AVIII HD. The order of
events are like this: nmr_restore followed by cf, edprobe, expinstall. This
is when I started to get heartbeat error messages, not unusual following new
TS install, updated the ELCB firmware followed by a restart of TS3.7. Still
getting the heartbeat errors no matter what I try even hard reset of the
entire console and a fresh cf. I would say that it does seem to be a
communication problem because I'm also getting issues with it reading sample
temps. When you try to adjust the temp to say 298K it won't do it.

Stu


-------------------------------------------------

Stuart Parnham Ph.D.

Director UNC Biomolecular NMR Core,
Marsico Hall Suite SB205A,
125 Mason Farm Road,
Chapel Hill, NC 27599.

Tel:(919)966-6184

Mailing Address:

The University of North Carolina,
Department of Biochemistry & Biophysics,
3010 Genetic Medicine Building CB7260,
Chapel Hill, NC 27599~7260.


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Received on Wed Feb 18 2026 - 08:26:30 MST

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