AMMRL: Can't get IconNMR to send emails

From: David Richardson <David.Richardson_at_ucf.edu>
Date: Mon, 9 Nov 2020 15:12:28 +0000

Hello all,

As the subject indicates, I can't get Icon to send emails. Brand new install of CentOS 7 and TS 3.6.2 (although, I have never been successful in getting Icon to send emails on any previous installs either - usually CentOS 6 and TS 3.6.1). MICS is successfully sending emails with the same smtp settings so I know the outgoing account is good. The error in the TS history is:

29-14:42:21.931 xwish3 : Couldn't send email to <deleted email address here>
Subject: IconNMR test 11 Sample Measured
Error: couldn't open socket: Name or service not known

"Couldn't open socket" points to a firewall issue to me, but I tried opening the standard smtp ports to no avail, and, again, MICS is sending email just fine.

I suspect I am missing something simple but am not sure where to look. Anyone able to help?

Thank you in advance,

David

David Richardson, Ph.D.
Director, NMR Facility and Cryogenic Services
Office of Research
University of Central Florida
david.richardson_at_ucf.edu<mailto:david.richardson_at_ucf.edu>
407-823-2961
http://sciences.ucf.edu/chemistry/nmr/<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsciences.ucf.edu%2Fchemistry%2Fnmr%2F&data=02%7C01%7CDavid.Richardson%40ucf.edu%7Ca06b7c6d8c4644c59de908d6a26adacc%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C0%7C636874977159450698&sdata=pZVew7XSlxoqfAncsAT2dAI0GgSPhBKRrTSM55OPHlY%3D&reserved=0>
Received on Mon Nov 09 2020 - 05:12:51 MST

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