Note--for the NEO consoles as in this case it's not a switch--it is an actual
router and is configured specifically for the instrument. If you just get
an off-the-shelf router it's not going to work right. For Avance III HD
and older you can use pretty much whatever switch you want but if you do that
to a NEO it will be bricked until you correct the problem.
And I'm also not sure why it was working when it was plugged into port 2--
as far as I know that's not supposed to work.
Cheers,Mike
On Friday, March 6, 2026 at 08:44:57 AM MST, Spin-Doc <bert.heise_at_spin-doc.net> wrote:
Hi,
could be that the ethernet switch starts to give in - sometimes a bunch of
ports is handled by a single internal chip which may, when having problems,
disable a bunch of ports in one go… You could try to get another
switch instead.
Best regards
Bert
Am 05.03.2026 um 21:30 schrieb zhuang via groups.io:
Hi Mike,Thank you for your suggestions. I swapped PDU3 to another PDU port,
and it was able to communicate. We eventually found that PDU3 should be plugged
into port 14 instead of port 2. However, I'm not sure why it was still working
previously when it was connected to port 2.
Best,Jianqin
Magnetic resonance equipment, service, training & more
Selling & buying used NMR equipment (all vendors)
Dr. rer. nat. Bert Heise
Owner, Applications Scientist
Spin-Doc Bert Heise
Kiefernweg 13
58239 Schwerte
Germany
Mobile: +49 171 5135315
Email:bert.heise_at_spin-doc.net Web:
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Representing:Stelar Fast Field Cycling NMR Relaxometers (
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MestreLab NMR Software (
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http://www.barthel-hf.de)
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Received on Fri Mar 06 2026 - 11:00:23 MST