We just recently replaced the computer on a DPX 300 owned by a
small pharmaceutical company that I consult for. The original computer
was running Win NT 4.0, and the replacement computer runs Windows 2000
Pro. After loading all of the software, including XwinNMR 2.6 and patch level
5, everything works very well, except that the BSMS display window dies with a
segmentation fault. All of the other control functions of the BSMS work fine
(lock, autoshim, eject, etc.) seem to work fine, and the system is functional as
long as I don't want to do any manual shimming.
The Bruker WEB site describes this very problem as occurring in patch level 4, but
corrected in patch level 5. I even downloaded the replacement module (bsmsdisp.exe)
for ~\prog\mod that was supposed to be a work around for PL4 but this makes
no difference. An alternative BSMS display command in the Bruker utilities folder
doesn't crash, but tells me that the device is not connected (which it is).
Has anyone seen this problem before and does anyone have a solution?
I will be away next week but I an post a summary answer after that if there
is a solution.
Thanks in advance!
-Kirk
Kirk Marat, Ph. D., NMR Facility Manager
Dept. of Chemistry
University of Manitoba
Winnipeg, MB, R3T 2N2, CANADA
ph. (204) 474-6259 FAX: (204) 474-7608
kirk_marat_at_umanitoba.ca
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Received on Mon Aug 04 2003 - 09:06:26 MST