Hello,
I also tried Clemens' suggestion (removing the TTY4 during cf), as we
had similar errors with our SampleCase on our Avance III HD with Topspin
3.7. That solved the errors we got when using the sx command on the
command line, but ICON NMR seems to refure to start a submitted sample
with the error that no sample changer is configured on TTY4. So it does
not seem to be so simple in our case.
Holger
On 3/28/2025 10:00 AM, Cathy Clewett via groups.io wrote:
> Hi All,
>
> Thank you very much for the suggestions. Changing the file was the
> Topshim fix.
>
> On our SampleJet, if you unplug the RS232, there is no power. Simply
> saying that the automatic changer is not tty, is enough to get
> everything working.
>
> Thank you so very much!
>
> Cathy
> ------------------------------------------------------------------------
> *From:* main_at_ammrl.groups.io on behalf of Anklin, Clemens via groups.io
> *Sent:* Friday, March 28, 2025 9:18 AM
> *To:* main_at_ammrl.groups.io <main_at_ammrl.groups.io>
> *Subject:* Re: [AMMRL] Can't save defaults on Topshim 2.4.0 with
> Topspin 3.7.0 and SampleJet gets lost for manual control after being
> used with Icon
> Hi All
>
> it looks like the issue with the SampleJet and Topspin 3.7 happens
> when there is an ethernet and RS232 connection to the SampleJet. Or
> even if the Samplechanger is configured as using a tty port.
>
> Disconnect the RS232 and then do cf and remove it from the list of
> rs232/tty connections and all should be good.
>
>
> Clemens
>
> On 3/28/2025 7:48 AM, Peterson, Francis via groups.io wrote:
>>
>> Hi,
>>
>> We have recently upgraded to TopSpin 3.7.0 when we replaced an aging
>> computer with a new linux system run Alma9. We are seeing the same
>> issue with the SampleJet
>>
>> When IconNMR is used and a user exits cleanly, commands from the
>> TopSpin command line to insert samples are not recognized. The sx
>> <holder_number> doesn’t work and we get a communications error. We
>> can still see and communicate with the SampleJet using the web
>> interface and a restart of the application from the web interface
>> resolves the issue.
>>
>> Best,
>>
>> Francis
>> _________________________________________
>> Francis Peterson, Professor
>> Department of Biochemistry
>> Medical College of Wisconsin
>> 8701 Watertown Plank Road
>> Milwaukee, WI 53226
>> (414)-955-5777(office)/8081(lab)/456-6510(fax)
>> mailto:fpeterso_at_mcw.edu <mailto:fpeterso_at_mcw.edu>
>> __________________________________________
>>
>>> On Mar 27, 2025, at 8:40 PM, Anklin, Clemens via groups.io wrote:
>>>
>>> ------------------------------------------------------------------------
>>> Hi Cathy
>>>
>>> the topshim issue is a bug that has recently popped up. The only way
>>> to fix it is to go into the file that controls the defaults and
>>> change the parameter that controls the dimension.
>>>
>>> The file is in C:\users\username]\.topspin1\prop or
>>> /home/username/.topspin1/prop and is called topshim.prop . In there
>>> is a line called Dimension. False is 1D and true is 3D. Change it to
>>> false and store it. Then it will the topshim window will pop up
>>> with 1D as default.
>>>
>>> As for the samplejet do you mean that a command like sx <holder
>>> number> does not work. Do you get an error when you give this command.
>>>
>>> Best regards
>>>
>>> Clemens
>>>
>>>
>>> On 3/27/2025 5:08 PM, Cathy Clewett viagroups.io wrote:
>>>>
>>>> Hi all,
>>>>
>>>> We just installed Topspin 3.7.0 with our upgrade to Alma9 on our
>>>> Avance III 400 MHz nanobay. Most things are working pretty well,
>>>> but we've run into two problem that are stumping us.
>>>>
>>>> When we open Topshim GUI, the default has it marked as a 3D shim.
>>>> We want to change that to a 1D shim, but when we go to the service
>>>> panel and ask it to save it, it doesn't. We've tried reloading the
>>>> defaults, and saving those, but it doesn't make the changes.
>>>> Command line topshim is working fine. In fact topshim is working
>>>> fine, we just have to change the 1D radio button (and I doubt our
>>>> standard user will do that).
>>>>
>>>> The other problem is that If a user starts Icon and exits normally,
>>>> we can no longer talk to our SampleJet through the TopSpin command
>>>> line interface. If we go through a complete error recovery, we can
>>>> talk to the SampleJet until we open Icon. Using Icon seems to
>>>> always be able to talk to the Sample Jet. Things we have tried
>>>>
>>>> *
>>>> reboot of the spectrometer
>>>> *
>>>> Once everything was on, cf
>>>> *
>>>> Reinstalling previous firmware
>>>>
>>>> Nothing has worked so far. I'm just about ready to reinstall
>>>> Topspin 3.7.0, thinking that I tested too many things as a user
>>>> instead of nmrsu. Before I do that, I'd love to hear if anybody
>>>> has any suggestions. (Uncharacteristically, Rover isn't getting
>>>> back to me.)
>>>>
>>>> Thanks all,
>>>> Cathy
>>>>
>>>>
>>>> Catherine F. M. Clewett, Ph.D.
>>>> Asst. Director Magnetic Resonance
>>>> Chemistry Instrumentation Center
>>>> University of Wisconsin Madison, Department of Chemistry
>>>> 1101 University Ave Room 2201c, Madison, WI 53706
>>>> clewett_at_wisc.edu <mailto:clewett_at_wisc.edu>,
>>>> (608)262-8196,https://urldefense.com/v3/__https://pbcic.chem.wisc.edu/=
__;!!PvDODwlR4mBZyAb0!SQWgIpjzOaV7gfW5sqtYZzQdDBwupoe3hYeXPA1shF1y2ou8IkNwY=
t5ugWDsqe9B8TAjMtgBpKFdqrqaKsV7tt4_FQ$
>>>> <https://urldefense.com/v3/__https://pbcic.chem.wisc.edu/__;!!H8mHWRdz=
p34!__lnOsgSI3SBRN0NGr6GnwJhgkxlv5Jd1uf0iNkw7ir0eZchDd5_Lff-xlfHk0Gtgo-b4KN=
QrKKmYppj63wZLpw5AteeiA$>
>>>>
> --
> =========================
==========================
=====================
> Clemens Anklin Ph.D. Vice President Bruker BioSpin NMR Applications &
> Training 15 Fortune Drive NEW Phone: 978-313-5NMR(5667) Billerica MA
> 01821 bluesky: _at_canklin.bsky.social
web: http://www.bruker.com/
> e-mail: clemens.anklin_at_bruker.com
> =========================
==========================
=====================
>
--
Frank H. Foersterling
Instrumentation Specialist
CHM B-10
Department of Chemistry
University of Wisconsin-Milwaukee
414-229-5896(Lab) 414-229-5035 (Teams)
holger_at_uwm.edu
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Received on Tue Apr 01 2025 - 10:35:09 MST