Hello everyone,
I logged in remotely to the AMMRL meeting at ENC.
There were great discussions about all things related to helium. And that is completely understandable.
At the start of the meeting, Marc listed several possible discussion topics. One of the topics was something like: Software stability issues.
I think I know what this is about: you have a new spectrometer that is working great, and then all of a sudden you lose communication with the console. The only work around is to power cycle the console. At the best of times this is annoying. At worst, it
happens in the middle of a 3-day experiment and your data and precious sample are gone.
Has anyone else had that happen?
How frequently do you lose communication with the console?
Have you got a FIX, or a work-around?
We had several spectrometers upgraded just before the start of the pandemic. We have been dealing with these infrequent communication breakdowns ever since. I'm just wondering if we are alone in this, or is anyone else seeing this happen too.
Thanks,
Bob.
P.S.: Thanks Marc, Karen Ann, Martha and the whole AMMRL team for keeping this excellent organization going strong.
Dr. Bob Berno
Manager: McMaster NMR Facility
Department of Chemistry & Chemical Biology
McMaster University, ABB-156
1280 Main Street West
Hamilton, ON L8S 4L9
(905) 525-9140 ext:24158
Fax: (905) 522-2509
http://macs.mcmaster.ca
-------------------
This email contains CONFIDENTIAL information intended for the specific recipient(s).
If you have an accommodation need for a planned meeting, please e-mail me directly and I will do my best to make appropriate arrangements.
Should you require any materials sent via this e-mail address in an alternate/accessible format, please let me know.
Received on Mon Apr 25 2022 - 14:45:29 MST